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Reviews
Tripadvisor Traveller RatingBased on 908 Reviews
Traveller ReviewsRanked #29 of 62 hotels in Bilbao
Traveller Rating
Excellent
200
Very Good
438
Average
185
Poor
60
Terrible
25
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
AttyDan said...
No Major Complaints
Travelled on 12/2024
Convenient location--an easy walk to the old town, museums, restaurants, bars, and shops. Adequate rooms, not really new, but well maintained. Staff was friendly enough. I was, however, jolted awake several times at night and once even in the early morning by drunks talking and singing loudly in the alley beside the hotel....
Scenic34366802459 said...
Big city stay
Travelled on 09/2024
We Stayed here whilst walking the Camino del Norte. It has a Great central location close to lots of restaurants. Room was very comfortable with plenty of space and a good sized bathroom. Breakfast was great. Would happily recommend this hotel....
benghoeo2016 said...
Poor Service
Travelled on 09/2024
Good location near to restaurants, old town and Guggenheim. Decent room - clean and everything works. Encountered poor service. Reception staff not willing to assist even when asked. Breakfast buffet decent. Considering options available will not be back....
331marciad said...
Central location. Clean, safe, and comfortable
Travelled on 08/2024
Good location. Very clean. Friendly and helpful staff. .
Good beds and linens. Rooms on small size. Gym for individual exercise. Had nothing in room to provide instructions o how to use services such as coffee maker and TV. The instructions posted on how to use the safe were incorrect. I had to call someone to come to my room and she said they were incorrect and showed me how to do it....
Woodyjudy said...
Very comfortable in good location.
Travelled on 05/2024
A very nice hotel with comfortable rooms and beds in a very good location with many eating establishments and shopping. The breakfasts are very good with a wide variety of food choices in buffet style. Only negative was getting hot coffee from too few servers....