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Reviews
Tripadvisor Traveller RatingBased on 3250 Reviews
Traveller ReviewsRanked #137 of 648 hotels in Berlin
Traveller Rating
Excellent
1652
Very Good
1176
Average
294
Poor
73
Terrible
55
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Joanne R said...
Great hotel!
Travelled on 10/2024
Beautiful hotel. Reception were so helpful and so accommodating when we had any issues especially the 3 gentlemen who were working when we arrived to check in. Location is ideal as it's beside all modes of transport. Would definitely stay here again....
Happiness39471138555 said...
Rude receptoionist made us feel unwelcome and uncomfortable
Travelled on 09/2024
Sadly our stay was hugely effected by a very rude staff member on reception. As two female traveler's in a foreign country we choose to stay in hotels for safety and security and the lady on reception made us feel very uncomfortable.
Upon arriving we ordered food to the lobby, which took 1.5 hours to arrive. We approached reception 3 times to enquire if our order had gone through on the app successfully, to which sh...
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emirhartato said...
Great hotel in a great location
Travelled on 08/2024
Stayed here for 3-nights, and I'd say I'm impressed with this hotel although there are some feedback that needs to be considered.
1) Location: The location is just perfect. It's in the busy area, plenty of place to eat, lot of shops around, and most importantly very close to either Tram or Metro Station that will easily take you anywhere. There's also Manifesto food market just a few minutes walk that offers more fo...
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H37 said...
Great base for exploring
Travelled on 09/2024
Nice hotel great base for exploring Berlins right next to the tram stop and the train station.
Room comfortable and a good nights sleep had. Shower facilities excellent. Bar area lovely and plenty of choice. Food looked nice however we did not sample as we ate out. Would stay her again....
Brad L said...
Disgusting rooms with a clear lack of any cleanliness standards. Avoid!!!
Travelled on 08/2024
I booked a King Sized Accessible room. After check in, I went to the room, put my bags in and went out to explore the city. Not thinking about what I would come to find. When I got back to the hotel that evening, as I was taking a shower, I noticed black mold covering the entire bottom of the shower curtain.
I then went to get into bed where I noticed the Duvet was stained (what looks like for a long time) and ripp...
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