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Reviews
Tripadvisor Traveller RatingBased on 1675 Reviews
Traveller ReviewsRanked #39 of 649 hotels in Berlin
Traveller Rating
Excellent
955
Very Good
450
Average
149
Poor
73
Terrible
48
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
twin123 said...
Fantastic Hotel in perfect location
Travelled on 12/2024
Beautiful Hotel in a fantastic location.
Stayed for Christmas markets and literally they are a stones throw from the hotel.
Hotel is beautiful, rooms fantastic, bar super cozy and friendly and fab breakfast!
Polite and kind staff.
Dont book anywhere else, this place is superb!...
heavenlyharp said...
Really lovely hotel stay
Travelled on 12/2024
My daughter brought me here as a surprise trip to visit the Christmas markets. I am a fussy traveller and hotel stayer but I loved this hotel. Really friendly and helpful staff. our room was lovely, clean and the beds were very comfortable. The room was facing the road below but their window glazing was so good we couldn't hear a thing, something that is rare in hotels! The reception and foyer area was decorated beau...
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Rebecca A said...
Great location but heavy loud fire doors
Travelled on 12/2024
The hotel is in a great location for visiting Christmas markets and having breakfast available ticks many boxes. We unfortunately had a room right next to a fire door that kept on slamming in all hours of the morning. The actual room did the job had good facilities bur would not stay at the hotel again...
Ramster1 said...
Best hotel with the most amazing friendly kind staff in Berlin!!
Travelled on 12/2024
Great location, great hotel, with the most amazingly helpful kind accommodating staff. The best city hotel I have ever stayed in!! Mirielle at the spa was so friendly every day of our visit to the spa. Kateryna on reception was brilliant from our arrival to our departure, so helpful!!! Paula Klawitter also on reception was amazing, getting us a late check out. And the concierge Stephen was brilliant taking time and e...
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ClockworkNellie said...
Great hotel - wonderful staff
Travelled on 11/2024
What a great hotel. Warm welcome. Lovely reception and foyer. Rooms lovely. Fantastic bar which we used a lot - with great attentive staff. Didnt try the food here but it looked good. Central location. We stayed four nights and would definitely stay here again. Highly recommended....