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Reviews
Tripadvisor Traveller RatingBased on 2458 Reviews
Traveller ReviewsRanked #142 of 648 hotels in Berlin
Traveller Rating
Excellent
917
Very Good
1089
Average
310
Poor
85
Terrible
57
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
robbie_woo said...
Value for money with good transport links and ideal location for the Uber Arena.
Travelled on 11/2024
Overall I found this hotel good value for money.
With the hotel being located next to a train station this makes it easy to travel by train to and from the airport and Alexander Platz in Berlin City Centre. The train to the airport cost 4.40 and took around 30mins. There is also a taxi rank located outside the train station if you prefer.
As I don't mind walking and taking in the local sites I managed to walk to...
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DaveFromMerryland said...
Nice Stay, Great Location
Travelled on 10/2024
This hotel has an ideal location, just steps from the main train station and a short walk to many sites (such as the Reichstag and Brandenburg Gate). The staff was helpful and efficient. The room suited our needs perfectly, and the morning breakfast had plenty of selections to keep our bellies full all morning. There are dining options nearby, either at the train station or the Cube building which is sort of like ...
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SaraF5074 said...
Unacceptable and Unprofessional behaviour at Reception
Travelled on 09/2024
I am writing to formally lodge a complaint the unacceptable treatment I received during my visit to your intercityHotel Berlin Hauptbahnhof, located at Katharina- Paulus-Straße 5, 10557 Berlin, in the early hours of 18th September 2024, following my arrival after a business trip.
Upon arrival at the hotel, I politely inquired if there was a room available for a short one-night stay. To my disappointment, the recepti...
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Voyage18779413165 said...
Good location
Travelled on 09/2024
Good location by the train station. Could walk with luggage. Lots of places to explore close by - great shopping, food, sites. Very walkable
Staff were okay - friendly.
Room size was comfortable. Poor lightening.
The bed was extremely uncomfortable - the mattress was wrapped in heavy duty plastic and the sheet was not a fitted style - thus always came off. The pillows and bedding seemed very old. Yellow pillows t...
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nikgp said...
Disappointed
Travelled on 08/2024
I stayed at this hotel from July 29 to August 1, and unfortunately, my experience was quite disappointing. Despite reporting that the air conditioning wasn't working properly and that my room was uncomfortably warm, nothing was done to address the issue (my room was warm the entire time I was in the hotel). When I brought up the problem again to a different receptionist, the response was even worse. This particular r...
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