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Reviews
Tripadvisor Traveller RatingBased on 2485 Reviews
Traveller ReviewsRanked #131 of 648 hotels in Berlin
Traveller Rating
Excellent
1275
Very Good
873
Average
186
Poor
86
Terrible
65
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
CarolineLouise1111 said...
Sadly disappointing - shabby and old furniture and green bath water!!
Travelled on 10/2024
Returned to Berlin for a final night after visiting Berlin earlier in the week followed by 3 nights in Leipzig. Had hoped we had kept the best hotel to the end. However, a little disappointed. We booked the Executive Suite as a special final night for ourselves. However, although the room was huge and comfortable big bed and pillows sadly the room and furniture was disappointing aesthetically. The furniture was ...
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pm0naghan said...
Dont stay here, find another hotel
Travelled on 10/2024
I waited for over an hour in a queue through the lobby to check-in. The food was bland and tasteless. The toilet seats were cheap and flimsy; so much so that my toilet seat cracked!
Housekeeping didnt even report it so I went down to reception to report it.
The hotel still didnt replace it and I cut my bum on it that evening. I reported it again and they eventually changed it the next day: two days after it broke....
Thomas L said...
Fantastic
Travelled on 08/2024
Really impressed with the cleanliness, facilities and staff. I made a few requests: roses for my partner and a view. The staff excelled in all areas and absolutely nailed it. I'd recommend booking through their website and giving them a ring. Reasonable price, and just really happy with absolutely everything. Was boiling hot and the swimming pool was a saviour!...
conchurc2018 said...
High quality
Travelled on 07/2024
The staff are amazing, great attention to detail in their standards. High quality in every aspect of the hotel. Rooms are really comfortable, great aircon, pool was cool, breakfast was amazing and the Spanish barman was amazing. Would highly recommend and I will come back ...
Wade K said...
Eurostars, more like Eurostar... if that!
Travelled on 06/2024
My stay at Eurostars Berlin was incredibly disappointing and frustrating. Traveling with friends, we chose to book an Executive Suite for a week-long stay, expecting comfort and quality. However, upon arrival, it was immediately clear that the room did not live up to its promised standards. Despite the thermostat being set at 23 degrees Celsius, the room was persistently hot and humid, rarely dropping below 22 degree...
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