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Reviews
Tripadvisor Traveller RatingBased on 631 Reviews
Traveller ReviewsRanked #326 of 559 hotels in Barcelona
Traveller Rating
Excellent
186
Very Good
255
Average
120
Poor
46
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
RyBloom said...
Very bad hotel
Travelled on 09/2024
Not a very nice hotel at all. The staff are not friendly and made the experience as soon as I got there very bad. I asked for a view of Sagrada and you could barely make it out of the corner of the window. I walked in to my room and the aircon did not work. As i got in to my room TWICE the staff just walked in unannounced. It feels run down and tired. I booked a different room in another hotel straight away....
Milena B said...
Cancelled reservation
Travelled on 07/2024
Cancelled reservation at the last monent with the ridiculous excuse of the hotel being renovated. They suddenly decided to renovate exactly our room. And didn't plan it back in time when I made the reservation. It's not something you would expect from a 4 star "reputable" hotel. So, watch out when you bbok this hotel....
AadLiefveld said...
No airconditioning, no sleep. Never again.
Travelled on 05/2024
The temperature in my room was 27 degrees Celsius at night and I was advised by the front desk to open a window to lower the temperature in the room. According to them, hotel management decided to leave the airconditioning switched off. Opening the window of your room, in a hotel that is next to a busy crossing, together with the high temperature will make sure that you dont sleep.
For a 4 star hotel this is well b...
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Jesus H said...
Horrible street noise at all times
Travelled on 10/2023
Decent hotel but terrible street noise. Location is away from the center but close to Sagrada Familia. Hotel is decent but not really at the standards of a 4star. Breakfast is quite limited and poor quality but the worst is the thin windows facing the street which allow a loud noise from the street at all times, which affects the sleep quality. ...
Melissa G said...
Awful. Unwilling to help families who traveled far. Left us on the street.
Travelled on 10/2023
AWFUL! Customer service is rude, uncaring, and unwilling to help. Do not recommend for families. Maybe adults.... if you only are from Barcelona. If you are from any other part of Spain or outside of Catalonia, forget it....