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Reviews
Tripadvisor Traveller RatingBased on 3917 Reviews
Traveller ReviewsRanked #239 of 558 hotels in Barcelona
Traveller Rating
Excellent
1811
Very Good
1151
Average
510
Poor
248
Terrible
197
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
AnneGeoff said...
A hotel of contrasts
Travelled on 10/2024
My husband and I stayed in a suite for one night. It was amazing, so luxurious and spacious, right on the Plaza de España. Then, we moved to our Luxury Escapes tour room for the next 2 nights. What a let down! The room was old and worn, poorly furnished. The bathroom was very basic, with a shower in a very narrow bath that was very difficult to use. It was hard to believe that we were in the same hotel. Fortunately w...
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tirayrkarapetyan said...
Hotel directly in the plaza!
Travelled on 10/2024
We stayed at this hotel for a night before departing from Barcelona. The location is fantastic, right in Plaza de España. The staff was very welcoming, and check-in and check-out were quick and efficient. Our room was upgraded to one with a wonderful view, and we were pleasantly surprised with a complimentary glass of wine upon arrival. I can not say much of the food we did not have it in the hotel. Also worth to men...
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Quest20723992846 said...
Hot and humid
Travelled on 09/2024
No air conditioning. Room is very warm and uncomfortable. Bad customer service. Was told to open window but cant because it has been raining so much. I even tried to open the door to cool the room off and the staff came and shut the door. This is Literally not cool. Hot and humid. Very Unacceptable....
Cruiser39783037526 said...
Upscale hotel and family friendly
Travelled on 10/2024
Rooms with a view! Great breakfast...always a staff member around...clean and modern....shopping mall next door...ATM is in hotel...customers were also friendly..family size hotel room was very quiet...very active area for good vibes of the city......
Annelize R said...
Disappointed
Travelled on 09/2024
We were two couples who toured Spain and Portugal for two weeks from the 11th of September to 25th September 2024. The weather was good in Portugal however a bit cold in Spain with intermittent rain.
I found Portugal to be friendly, beautiful and with perfect weather. However I found the Spanish to be arrogant, unfriendly and extremely unhelpful. VERY FEW PEOPLE SPOKE ENGLISH, despite the fact that some responded in ...
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