Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 261 Reviews
Traveller ReviewsRanked #229 of 426 hotels in Amsterdam
Traveller Rating
Excellent
123
Very Good
49
Average
30
Poor
24
Terrible
35
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Diecel A said...
Perfect
Travelled on 08/2024
Very nice place. Staff are accommodating and very professional. A very unique place. Very welcoming environment. A place to look back. Food is so special. Everything is being planned well everyday. A place to remember in this place. Very recommended....
tootskie2016 said...
Needs improvement
Travelled on 11/2024
It was a great experience though. But they can still improve on some aspects such as service, food and customer service. But I can still recommend this to my friends and family. I feel safe when I was there but a lot can still be improved. Good ambiance though....
Jordan F said...
Would not return
Travelled on 11/2024
Currently staying at this hotel in Amsterdam and feeling very uncomfortable and looking forward to going home. The way the staff think its ok to treat a group of young girls is shocking. From checking in I have been polite to any staff I have dealt with and we have actually been out of the hotel 90% of the time too. However, the staff are not interested in helping at all, particularly Santino. I had a just eat deliv...
Read more
Alexismcxx said...
Extremely distressed and unhappy
Travelled on 11/2024
Asked for advice on where I could buy toiletries and couldnt even get an answer for this. Was told there is a shop along the road. Great help. On arrival we arrived early morning and we asked if we could check in slightly earlier but they weren't interested which is fair enough if they cant do this but it would be nice to have staff be kind to their guests and it be a nice experience. We offered to pay extra for th...
Read more
jacki20192022 said...
Great Location. Helpful staff.
Travelled on 10/2024
There was an initial mix up where we were allocated a double room when we had booked a twin room. I was travelling with my teenage son so it was an issue. Unfortunately, the hotel was busy so we had to share for 1 night but the staff went out their way to sort things out and move us to a twin room the next morning.
The first room had little things that had been missed by the cleaners (open beer bottle in fridge, di...
Read more