Staff is rude and dont want to help.
You have to pay for any service , so you cannot consider it a 4 stars. No umbrella to borrow if not with a payment of 3 , no water in the room, if you want water you need to buy a reusable bottle for 5 , paper cups are 0,10 .
No toiletries , towels are small and old ,
Long wait as well for speaking with anyone....