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Reviews
Tripadvisor Traveller RatingBased on 415 Reviews
Traveller ReviewsRanked #148 of 426 hotels in Amsterdam
Traveller Rating
Excellent
238
Very Good
73
Average
51
Poor
21
Terrible
32
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Michelle D said...
TOO HOT to sleep
Travelled on 12/2024
The lady who worked check-in was very helpful, but after that the experience was not so good. Bar not adequately staffed, sand-paper toilet paper, no conditioner and only one inexplicably small trash can hidden next to the toilet. However, even with all of that, I wouldn't have written a negative review if it hadn't been for the heat. We noticed the room was hot when we went out for the evening but thought with the...
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Michelle G said...
Great location with bad service
Travelled on 09/2024
This is a beautiful hotel but we wouldn't return due to the poor customer service. First, I would choose wisely when booking a room here. We booked the Deluxe room and it was great but friends of ours had booked the comfort room and it was a shoebox. The hotel does have excellent design and is in a great neighborhood.
Overall, we felt the staff was off putting and very unhelpful. We arrived at 2:30 pm and check-in ...
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infoH4117HM said...
Great visit!
Travelled on 10/2024
Perfect location, close to the 9-straatjes. Very friendly staff and we had a beautiful room. Nice bed as well. ...
Gaelle m said...
Not worth the price
Travelled on 10/2024
too many little things that made our stay not as we expected compared to the price of the rooms
great location ...
fdunson said...
Lovely
Travelled on 10/2024
Enjoyed the quality of my accommodations and where my room was locatedfelt like I had a pied de terre in Amsterdam...