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Reviews
Tripadvisor Traveller RatingBased on 414 Reviews
Traveller ReviewsRanked #141 of 426 hotels in Amsterdam
Traveller Rating
Excellent
238
Very Good
73
Average
51
Poor
20
Terrible
32
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Michelle G said...
Great location with bad service
Travelled on 09/2024
This is a beautiful hotel but we wouldn't return due to the poor customer service. First, I would choose wisely when booking a room here. We booked the Deluxe room and it was great but friends of ours had booked the comfort room and it was a shoebox. The hotel does have excellent design and is in a great neighborhood.
Overall, we felt the staff was off putting and very unhelpful. We arrived at 2:30 pm and check-in ...
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infoH4117HM said...
Great visit!
Travelled on 10/2024
Perfect location, close to the 9-straatjes. Very friendly staff and we had a beautiful room. Nice bed as well. ...
Gaelle m said...
Not worth the price
Travelled on 10/2024
too many little things that made our stay not as we expected compared to the price of the rooms
great location ...
fdunson said...
Lovely
Travelled on 10/2024
Enjoyed the quality of my accommodations and where my room was locatedfelt like I had a pied de terre in Amsterdam...
nicole d said...
Falsely advertised and unwelcoming
Travelled on 10/2024
Be cautious with the cheaper room options, as they have NO windows and feel incredibly claustrophobic. When I asked to change rooms, the reception staff were unhelpful and quite rude. After escalating to a manager, they agreed to move me to a room with windowsat a higher ratebut this "upgrade" turned out to have scaffolding and a sheet blocking any view. Despite this restricted view, no discount was offered.
Addit...
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