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Reviews
Tripadvisor Traveller RatingBased on 1890 Reviews
Traveller ReviewsRanked #195 of 426 hotels in Amsterdam
Traveller Rating
Excellent
514
Very Good
831
Average
329
Poor
137
Terrible
80
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Jodie E said...
Terrible
Travelled on 11/2024
We previously visited this hotel two years ago and was very happy so saved up to come back this year, pre paid and was very much looking forward to coming back, however on the way to the airport this morning there was a very serious accident on the motorway and we missed our flight.
I messaged the hotel 3 times before I got a response telling me they could not help with travel money which is not what I was suggestin...
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Karen B said...
Artemis stay, recommend!
Travelled on 11/2024
I had a good experience staying here. The staff were very nice and friendly, the location is good, close to the airport and the price was excellent. The room was clean, the only thing is that it had a weird smell when I first got there, but I opened the window and problem solved. I will definitely stay there again....
AneeshT33 said...
Worst Management
Travelled on 09/2024
They're essentially robbing people. I was on vacation with my family and booked a two-day stay at this hotel. During the booking process, I mistakenly selected a two-year-old instead of a three-year-old. As a result, they charged me an extra 110 euros, claiming that a three-year-old requires an additional bed. They informed me of the extra charge on arrival day and said they couldn't refund the amount. They insisted ...
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Dream04305900298 said...
NEVER!!!
Travelled on 09/2024
personal is not doing work good
1. The specialist at the reception informed me that check-in is only at 3 p.m. and that it's impossible to do it earlier. However, about an hour before that time, I approached the desk and spoke to another manager, who checked us in earlier. But at the end of the process, after handing us the keys, he informed me that this service is paid, and charged me 5 euros
2. The restaurant manag...
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Lucy W said...
Room was a let down comparing to how it looked outside
Travelled on 09/2024
Me and my friend arrived in Amsterdam just after 8am local time. Our plan was to pay for early check in as we was tired and wanted to rest before the start of our plans. We got to the hotel and that wasn't even an option even though it did state on their website we had an option to check in earlier for a fee, reception said rooms weren't ready because it's been very busy, understandable. When we actually got checked ...
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