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Reviews
Tripadvisor Traveller RatingBased on 824 Reviews
Traveller ReviewsRanked #37 of 77 hotels in Aix-en-Provence
Traveller Rating
Excellent
141
Very Good
373
Average
193
Poor
75
Terrible
42
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Moira C said...
I would return
Travelled on 09/2024
Rooms
The only thing that let the room down was I don't think it was vacuumed throughout the stay. Wear and tear can't be helped. Everything else was good.
Safety
In a quiet area which felt very safe.
Walkability
10 mins walk to shops, local pizza place. About a 35 mins easy walk into Aix en Provence, very safe.
Food and drinks
Breakfast was excellent, plenty to choose from and the coffee machine was the best. The...
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Hilary130 said...
Very Poor Hotel in a Remote Location
Travelled on 09/2024
Booked in by a tour company for a week and the reviews say it all. It was the dirtiest and most poorly maintained bedroom I have ever stayed in including filthy carpets and holes in the curtains. Whilst a fridge and kettle are provided which are very welcome this so called 4 star hotel only provides paper cups in both the bathroom and bedroom. When 1 of our party asked if they could have a glass they were told no the...
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ChiltrenBD said...
Broken bed, hard pillows & a very unpleasant stay.
Travelled on 07/2024
We were booked into this hotel by our airline following a flight cancellation. The hotel is a distance from the centre in a fairly dead area.
To start the AC in the reception either wasn't working or switched on both in the evening & following morning. It was extremely hot. Many guests where gathered in the reception area to watch the Euro final in this unpleasant atmosphere. Perhaps at least fans could have bee...
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joycebO1823XX said...
Not good
Travelled on 07/2024
Stayed here as part of a tour.
Hotel is one of the worse Ive stayed in.
Rooms are very run down and drab. Carpet stained.
Wall in toilet stained. Black out curtains damaged
Had 2 evening meals here and they were not very nice. My husband could not eat his main course.
But towels and bedding nice. Bed comfy.
No draws for clothes...
610chiarah said...
Awful hotel
Travelled on 05/2024
The hotel is very run down. The air conditioning was not working but you could not open the windows at night because of the noise from the motorway running alongside. Also the music the hotel plays throughout the public areas goes on 24/7 With a speaker on the patio area below our room it meant that even with the window shut there was a constant bass beat we couldnt get away from. Despite requests to the hotel fro...
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