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Reviews
Tripadvisor Traveller RatingBased on 1657 Reviews
Traveller ReviewsRanked #17 of 77 hotels in Aix-en-Provence
Traveller Rating
Excellent
563
Very Good
682
Average
254
Poor
102
Terrible
56
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
vacationer1841 said...
Didnt feel the love at this hotel
Travelled on 09/2024
The hotel room and location were good. The front desk staff we encountered did the minimum for you though they did attempt to act friendly and helpful. I called the front desk to get help with finding out about how much a taxi would be to go to Avignon and he said he didnt know. He said Avignon is about 12 km which is totally wrong. He did not offer to find out. We tried to borrow an umbrella and they didnt have ...
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Lisa K said...
A wonderful getaway spot
Travelled on 08/2024
Beautiful setting and a great location! We didnt take advantage of the spa or pool but enjoyed the outdoor spaces and the other amenities. It was the relaxing respite we needed after a busy few city weeks. A great launching place for touring the town and the area....
Arizonapopi1 said...
David and Chloe terrific hotel ambassadors. All else good but for restaurant and inconsistent wifi.
Travelled on 08/2024
Our in-car gps took us exactly to the hotel but bollard in the middle of the street was a problem. To get to hotel parking garage suggest using this address 19 Rue Jacques
de la Roque
13100 Aix-en-Provence, France followed by address of hotel. This will avoid the bollard and the slow drive through the old part of town.
Chloe was helpful from the moment we arrived. David at the pool bar very helpful. Eating at the re...
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948emiliem said...
Lovely hotel in the heart of Aix en Provence
Travelled on 08/2024
Lovely relaxing hotel located only a stone throw away from Aix historic center. Beautiful spa and pool. Nice bar and restaurant. Rooms are spacious, quiet and comfortable.
Parking just a few meters away, plenty of spaces on level 1 but just to note it is slightly tight getting in.
Hotel staff was lovely and helpful....
Stay47984686967 said...
Some superb staff can make the difference!
Travelled on 08/2024
Very good location, very clean. Restaurant menu could be much broader. But the real difference is made by people like David at the Pool Bar and Chloe at the front desk, who work seemingly-effortlessly (that means they work very hard!) to make your experience the best it can possibly be. Thank you for your generous and kind hospitality! Well recommend your support to others!...